Aberdeen Queen - Gold line logo

Terms and conditions

Terms and conditions for delivery of products by Aberdeen Queen B.V.

Rustenburgherweg 17, 2061 JA, Bloemendaal


1 Applicability

1.1 All offers, orders and agreements concluded between the Orderer and Aberdeen Queen B.V. (“Aberdeen Queen”) are subject exclusively to these General Terms and Conditions.

1.2 Aberrant and/or additional stipulations may only be invoked by the Orderer if and insofar as they have been expressly accepted by Aberdeen Queen.

1.3 The Orderer with whom a contract has once been concluded on the basis of these Terms and Conditions, accepts the applicability of these Terms and Conditions to subsequent agreements between him and Aberdeen Queen.

2 Conclusion of an agreement

2.1 A purchase agreement is concluded between Aberdeen Queen and the Orderer when the Orderer accepts an offer made by Aberdeen Queen by means of fully and correctly completing the form made available by Aberdeen Queen.

3 Price

3.1 Aberdeen Queen reserves the right to change the prices of the products offered by it in the form of a service during the term of the service, whereby Aberdeen Queen will inform the Orderer no later than 14 days in advance and the Orderer will have the opportunity to terminate the service within 10 days without having to pay any compensation.

3.3 Promotions and offers apply while stocks last.

3.4 The personal Aberdeen Queen discount code is intended to recruit new paying customers from your own direct circle (by word of mouth, social media and/or email). Aberdeen Queen discount codes may not be used for commercial purposes and/or other purposes than those for which they were issued. In addition, under no circumstances is it allowed to use the brand name Aberdeen Queen and all possible combinations of misspellings within url combinations and thereby attract traffic that will be used to distribute the discount code.

3.5 Any (attempted) fraud or other unauthorized act will be registered and result in the denial of the use of discount codes. Aberdeen Queen reserves the right to retroactively offset the discount obtained and the credit accrued.

4 Payment

4.1 For payment, the Orderer can only use the payment options offered by Aberdeen Queen.

4.2 By making the first payment via ideal on the Aberdeen Queen website, the Orderer authorizes Aberdeen Queen to also collect future payments from the relevant account number.

4.3 Payment shall be made no later than 14 days after a purchase agreement has been concluded. Periodic payment shall take place prior to each delivery.

4.4 In case of late payment, for example by reversal of the debited amounts or due to insufficient balance on the account concerned, a fee of eur 2.50 may be charged.

4.5 If, after the first reminder, payment is not made within the term set therein, Aberdeen Queen will be entitled to terminate the subscription unilaterally with immediate effect, without prejudice to the right to compensation and the right to collect overdue payments and to recover the associated collection costs from the Orderer.

4.6 Invoices and payment reminders are provided by Aberdeen Queen exclusively electronically.

4.7 The amount to be collected by Aberdeen Queen shall be equal to the amount of the order placed by the Orderer.

4.8 If, due to a change during the term of the subscription, an increase or a decrease in the amount to be collected changes Aberdeen Queen will retain the right of direct debit until the subscription is discontinued.

5 Termination of contract

5.1 The Orderer may temporarily suspend the contract at any time, change or cancel the forms of subscription offered by Aberdeen Queen with due regard for the notice period agreed for this purpose before the next delivery, should this change or cancellation cross the ready delivery it will be processed no later than before the next delivery.

6 Delivery, delivery time and execution

6.1 We deliver everywhere in the Netherlands.

6.2 Delivery will be made at Aberdeen Queen’s expense to the address provided with the order.

6.3 The orderer (i.e. The person to whom the consignment is sent) will be the declarant and importer in the country for which the consignment is intended.

6.4 Delivery is only possible on the days specified by Aberdeen Queen.

6.5 Aberdeen Queen will deliver to the address you have provided as the delivery address in your customer account on our website. If you wish to change the delivery address and cross it a ready delivery will be processed no later than the following delivery.

6.6 If the personal transfer of the products is not possible, the agreement can be fulfilled by offering the products to neighbors or to the nearest pickup point

6.7 Should the products not yet be paid for at the time of the personal transfer conf. Paragraph 4, Aberdeen Queen will retain ownership until the purchase price is paid in full.

7 Revocation

7.1 When purchasing products, the Orderer has the option of cancelling the contract without giving reasons for a period of 14 days. This cooling-off period shall commence on the day following receipt of the order.

7.2 During the cooling-off period the Ordering Party shall handle the product and its packaging with care. The Orderer shall only unpack the products to the extent necessary to judge whether he wishes to keep the product. If the customer makes use of his right of withdrawal, he will return the product with all delivered accessories and – if reasonably possible – in the original state and packaging to Aberdeen Queen in accordance with the instructions given by Aberdeen Queen.

7.3 An order can be returned to the following address: Aberdeen Queen B.V., Udenseweg 2, 5405 pa, Uden.

7.4 The costs of the return will be borne by the Ordering Party.

7.5 If the Orderer has already paid for the products, Aberdeen Queen will refund the payment to the Orderer within 30 days after the products have been returned.

8 Data Protection

8.1 We process the personal data of the Orderer in the course of processing an order. In order to inform the purchaser about what happens to his or her data, we use a privacy statement.

9 Guarantee and liability

9.1 Aberdeen Queen only guarantees that the products it delivers are suitable for the purpose for which they are intended based on the information provided by Aberdeen Queen and guarantees that the products meet any legal obligations and other government regulations that apply to that purpose.

9.2 Aberdeen Queen guarantees that the products and services it supplies are produced or delivered with respect for people and the environment, without the use of child labour.

10 Changes

10.1 Aberdeen Queen reserves the right to amend these General Terms and Conditions at any time. It is recommended to consult these General Terms and Conditions on a regular basis.

11 Cancellation

11.1 If the Ordering Party fails to meet its obligations under this agreement then Aberdeen Queen has the choice to: a. Give the Ordering Party the opportunity to meet its obligations as yet within a term set by Aberdeen Queen; b. Dissolve the agreement in whole or in part without prior warning; Aberdeen Queen reserves the right at all times, in addition to dissolving the agreement, to also pay full compensation for the loss or damage suffered.

12 Disputes and Applicable Law

12.1 Dutch law shall apply to all obligations between Aberdeen Queen and the Orderer.

12.2 The District Court in Eindhoven is exclusively competent to take cognizance of any disputes between Aberdeen Queen and the Orderer arising from or otherwise related to the Agreement.

Uden, June 2019